Refund policy

WeBitchin' — Refund & Return Policy

Every WeBitchin' piece is made to order and printed just for you, so we handle returns a little differently than a big-box store. Read this before you buy — placing an order means you agree to it.

Damaged, defective, misprinted, or wrong item
We've got you. If your order arrives damaged, defective, misprinted, or it's not what you ordered, email hello@webitchin.com within 7 days of delivery with:

  • Your order number
  • Clear photos of the issue (and the shipping label if the item is wrong)

Once we confirm it, we'll send a free replacement or full refund — no need to ship the original back unless we ask. Refunds go to your original payment method.

Lost or stolen packages
If tracking says delivered but it never showed, or it's stuck in transit, email us within 7 days of the estimated delivery date and we'll open an investigation with the carrier.

Wrong size or changed your mind
Because every item is custom-printed on demand, we can't accept returns or exchanges for buyer's remorse or for ordering the wrong size. Please check the size guide on each product page before ordering — it's there for exactly this reason. If you're between sizes, size up (our fits run oversized/boxy).

Non-returnable items
For hygiene reasons we cannot accept returns on any worn, washed, or altered items.

Cancellations
Orders go into production fast. We can only cancel or change an order within 12 hours of purchase — email us immediately and we'll do our best.

Questions? hello@webitchin.com — we actually answer.